Terms of Service

Last Updated: July 15, 2025

Welcome to Voxtral. By accessing or using our services at voxtral.io, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Service Description

Voxtral provides advanced open-source AI-powered audio processing services that include:

  • Advanced voice transcription using Voxtral AI technology
  • Multilingual audio processing with Voxtral AI
  • Extended context processing up to 32k tokens powered by Voxtral
  • Deep audio analysis and understanding through Voxtral
  • Question-answering and summarization via Voxtral
  • Voice-to-function execution using Voxtral models
  • Dual text and audio processing with Voxtral
  • Cost-effective speech intelligence by Voxtral

2. Account and Usage

2.1 Account Creation

  • You must create an account to access our Voxtral services
  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your Voxtral account

2.2 Credits System

  • Our Voxtral service operates on a credit-based system
  • Credits are required for Voxtral audio processing
  • Credits can be purchased through Voxtral subscription plans or one-time payments
  • Credits are non-refundable unless otherwise specified
  • Unused credits may expire based on your Voxtral subscription plan

3. Subscription Plans

We offer various Voxtral subscription plans:

  • Basic, Pro and Max Voxtral subscription options
  • Monthly and annual Voxtral subscriptions (with savings)
  • Each plan includes specific Voxtral features and credit allocations
  • Premium Voxtral features available across all plans

4. User Responsibilities

You agree to:

  • Use the Voxtral service for lawful purposes only
  • Not upload illegal or prohibited content to Voxtral
  • Not attempt to circumvent any Voxtral service limitations
  • Maintain the confidentiality of your Voxtral account credentials
  • Not share your Voxtral account access with unauthorized users
  • Ensure uploaded content complies with our Voxtral content guidelines

5. Content Rights and Ownership

5.1 Your Content

  • You retain all rights to your original audio files and prompts
  • You grant us limited license to process and analyze audio using Voxtral
  • Generated content from Voxtral remains your property
  • Public content may be featured in our Voxtral gallery with attribution

5.2 Service Usage

  • You must have the right to use any content you upload to Voxtral
  • You are responsible for ensuring compliance with copyright laws
  • We may terminate Voxtral service for copyright violations
  • Generated content must comply with our Voxtral content policies

6. Service Limitations

  • Voxtral processing times may vary based on complexity and system load
  • We reserve the right to limit Voxtral usage during peak periods
  • Certain Voxtral features may be restricted based on your subscription level
  • Audio quality and processing may be limited by Voxtral plan type
  • Processing credits are required for each Voxtral operation

7. Privacy and Data Security

  • We implement industry-standard security measures for Voxtral
  • Your content and data are encrypted during Voxtral storage and transmission
  • We handle your Voxtral data according to our Privacy Policy
  • We retain audio files for the duration specified in your Voxtral subscription plan

8. Payment Terms

  • All Voxtral prices are in USD unless otherwise specified
  • Voxtral subscriptions auto-renew unless cancelled
  • Refunds are provided according to our Voxtral refund policy
  • We reserve the right to modify Voxtral pricing with notice
  • Voxtral credit purchases are final and non-refundable

9. Service Modifications

We may:

  • Modify or discontinue Voxtral features
  • Update these Voxtral terms with notice
  • Change Voxtral subscription plans or pricing
  • Implement new Voxtral technologies or requirements
  • Adjust credit requirements for Voxtral services

10. Termination

We may terminate or suspend access to our Voxtral service:

  • For violation of these Voxtral terms
  • For abusive or fraudulent behavior on Voxtral
  • For non-payment of Voxtral fees
  • At our discretion with reasonable notice
  • For violation of Voxtral content guidelines

11. Limitation of Liability

  • Voxtral service is provided "as is"
  • We are not liable for indirect damages from Voxtral usage
  • Our liability is limited to the amount paid for the Voxtral service
  • We do not guarantee specific Voxtral processing results
  • Voxtral service availability may vary

12. Contact Information

For questions about these Voxtral Terms:

13. Changes to Terms

We reserve the right to modify these Voxtral terms at any time. Continued use of the Voxtral service constitutes acceptance of modified terms.

By using Voxtral, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.